Arts Ball

New Zealand Arts Ball 2019 | Singapore Airlines Auction Terms & Conditions

The finer details of New Zealand Arts Ball auction item #8: Enjoy the Venice Biennale 2020 with Singapore Airlines.

3. Provision

3.1 SIA will provide:

  • 3.1.1 x2 Business Class return flights from Auckland, Christchurch or Wellington to Europe flying Singapore Airlines. For travel departing during the period between 01 February 2021 to 30 November 2021.
  • 3.1.2 x4 Economy Class return flights from Auckland, Christchurch or Wellington to Singapore flying Singapore Airlines. For travel departing during the period between 01 October 2019 to 26 September 2020.

3.2 The provision of air travel tickets is subject to the following conditions:

  • 3.2.1 The issuance of tickets is subject to seat availability.
  • 3.2.2 Flights as stated in 3.1.1 and 3.1.2 cannot be taken during peak travel periods between 28 September 2019 and 13 October 2019, 13 December 2019 and 15 January 2020, 09 April 2020 and 28 April 2020, 04 July and 19 July 2020,16 April 2021 and 3 May 2021, 9 July 2021 and 26 July 2021 and 02 October 2021 and 18 October 2021.
  • 3.2.3 For travel utilisation, all request should be made as early as possible but recommended to be made at least three months prior to the date of departure to secure preferred flight dates. Note, all booking requests are subject to seat availability and your preferred travel date cannot be guaranteed.
  • 3.2.4 Brown Bread (or prize-winner) must pay all airport and government taxes and other surcharges where applicable.
  • 3.2.5 Excess baggage waiver will not be granted.
  • 3.2.6 Tickets are not upgradeable to a higher class of travel unless the traveller wishes to do so at their own expense.
  • 3.2.7 The tickets will only be issued if all sectors are confirmed.
  • 3.2.8 Brown Bread (or prize-winner) is responsible for any costs incurred in transporting passengers to or from their selected airport of departure.
  • 3.2.9 Where 2 or more people are travelling as together as defined in clause 3.1 flight provision with Singapore Airlines, the travelling parties give consent to Singapore Airlines to book their travel under the same passenger booking record (PNR).

3.3 Once the tickets are issued, requests to change passenger names and/or travelling sectors made two working days or less before the date of travel will be subject to SIA’s approval.

  • 3.3.1 If any change is approved, a charge of NZD 75.00 per change will be levied per change.

3.4 Notwithstanding any validity date on the ticket, all Economy Class travel on tickets issued must be utilised in full by 26 September 2020, and all Business Class travel on tickets issued must be utilised in full by 30 November 2021.


4. General Conditions of Travel

4.1 Travel is restricted to Singapore Airlines’ or SilkAir operated services (SQ/MI) only.

4.2 Travellers are expected to observe the following conditions as part of the utilisation of travel:

  • 4.2.1 Be neatly and appropriately attired when travelling;
  • 4.2.2 Not carry, on their person, in their luggage or carry-on baggage, any contraband or goods which are prohibited by the laws of Singapore or the country of their final destination, or goods which are unsuitable for carriage on a commercial aircraft;
  • 4.2.3 Observe all directions of SIA’s ground staff and air crew at all times;
  • 4.2.4 Comply with the requirements of immigration and customs authorities in each country
  • 4.2.5 Comply with the laws of the jurisdiction they are visiting.

4.3 Frequent Flyer mileage cannot be accrued on any of the free or concession travel undertaken in accordance with clause 3.1 of this Agreement.

4.4 Charges for excess baggage shall apply where a passenger seeks to carry more than their entitlement of luggage. In such cases, SIA will not be liable for any charges incurred by the passenger.

4.5 Tickets are valid for the period specified on the ticket. Unused travel at the expiry of the validity period cannot be refunded or re-utilised. Once a journey commences (i.e. the point at which the first flight coupon is redeemed for travel), the utilisation of the commitment for free tickets is deemed to have been made against the provision stated above.

4.6 Travel is not convertible to cash and does not include any departure, airport and Government taxes and charges, which remain the responsibility of Brown Bread (or prize-winner).

4.7 SIA reserves its right to impose particular flight embargoes during periods of heavy demand as is required commercially from time to time.

4.8 Travellers must hold valid passports with a minimum of 6 months validity at time of travel. Travellers must organise their own visas and requisite travel documentation (such as relevant valid international drivers’ licenses) for trips and any visa or passport charges are their sole responsibility. SIA cannot be held responsible for the traveller being unable to participate in the travel due to visa or other restrictions. Any fines, penalties, payments or expenditures incurred as a result of such travel documents not meeting the requirements of those authorities will be the sole responsibility of the traveller/s. At all times, it will be the responsibility of the traveller to ensure that his/her passport is in order and that he/she has the necessary visa clearances to enter the country of destination and, if required, any transit point.

4.9 Tickets are considered ‘staff’ tickets, thus passengers travelling will be subject to applicable staff priority grades and conditions of travel, including but not limited to: using staff check-in counters in Singapore, no lounge access, subject to dress code, no rerouting/hotel accommodation or meals in case of flight disruption, subject to on-load priority in case of overbooking.

4.9 Travellers are responsible for all other expenses related to the Prize, including without limitation taxes, full travel insurance, transfers, spending money, food and beverage and any other incidental costs.

4.10 In the event of a missed connection resulting from a flight delay, passengers will be rebooked on the next available Singapore Airlines operated flight to the same destination. In such cases, SIA will not be liable for any additional expenses incurred and/or the cost of alternate travel arrangements (i.e. outside of SIA operated flights) made by passengers as a result of the delay.

4.11 Tickets are not transferable and must be issued only in the correct name of the person travelling.